
There’s a stew of factors at work behind the rise in consumer rage – but there are potential solutions, too
States are also stepping up. California’s attorney general has a case against Amazon that alleges the giant retailer is coercing other companies to raise prices. Amazon denies the charges. New York City’s new government and a bipartisan bill hope to revive the “click to cancel” rule that bans cumbersome subscription cancellations.
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